Emergency and Crisis Contacts

If you are in immediate danger, feel unable to keep yourself or someone else safe, or need urgent medical, police or ambulance assistance, call 000 or attend your nearest hospital emergency department.

Fiona Reid Counselling, Supervision, Training & Consulting is not a crisis service and does not provide emergency or after-hours crisis support. Emails, mobile messages and online enquiries may not be monitored outside appointment times and should not be used for urgent support.

National Contacts

·       Emergency services: 000 for immediate police, fire or ambulance assistance.

·       Lifeline: 13 11 14 for 24/7 crisis support and suicide prevention.

·       Suicide Call Back Service: 1300 659 467 for 24/7 telephone counselling for people affected by suicide.

·       Beyond Blue: 1300 22 4636 for 24/7 mental health support.

·       13YARN: 13 92 76 for 24/7 crisis support for Aboriginal and Torres Strait Islander people.

·       1800RESPECT: 1800 737 732 for 24/7 domestic, family and sexual violence counselling and support.

·       Kids Helpline: 1800 55 1800 for 24/7 counselling support for children and young people aged 5 to 25.

·       QLife: 1800 184 527 for free, anonymous LGBTIQA+ peer support and referral, available 3:00 PM to 9:00 PM every day.

·       Witness to War: 1800 845 198 for free, confidential multilingual telephone support for people in Australia affected by distressing events, conflict or difficult experiences in Australia or overseas, available Monday to Friday 9:00 AM to 8:00 PM AEST/AEDT, excluding public holidays.

Victoria-specific support

·       SuicideLine Victoria: 1300 651 251 for 24/7 support for people affected by suicide in Victoria.

·       Victorian mental health support: Nurse-on-Call 1300 60 60 24 for 24/7 health advice from a registered nurse; for specialist mental health services, contact the relevant Victorian mental health triage service for your local area.

·       Safe Steps Victoria: 1800 015 188 for 24/7 family violence crisis support for people in Victoria.

·       Sexual Assault Crisis Line Victoria: 1800 806 292 for counselling support for people in Victoria who have experienced recent or past sexual assault.

·       Rainbow Door Victoria: 1800 729 367 or text 0480 017 246 for specialist LGBTIQA+ support, information and referral in Victoria.

·       Victims of Crime Helpline Victoria: 1800 819 817 or text 0427 767 891 for support, information and referral for people affected by violent crime in Victoria.

·       DirectLine Victoria: 1800 888 236 for 24/7 confidential alcohol and drug counselling, information and referral in Victoria.

Western Australia-specific support

·       Mental Health Emergency Response Line: 1300 555 788 for Perth metropolitan mental health crisis support, or 1800 676 822 for Peel, available 24/7.

·       Rurallink: 1800 552 002 for after-hours mental health crisis support for people in regional and remote Western Australia.

·       Alcohol and Drug Support Line WA, formerly ADIS: (08) 9442 5000 for metro callers or 1800 198 024 for country callers, for 24/7 confidential alcohol and other drug counselling, information and referral in Western Australia.

·       Women’s Domestic Violence Helpline WA: 1800 007 339 for 24/7 support for people experiencing family and domestic violence in Western Australia.

·       Men’s Domestic Violence Helpline WA: 1800 000 599 for 24/7 information and referral support for men who are concerned about their behaviour or experiencing family and domestic violence in Western Australia.

·       Crisis Care WA: 1800 199 008 for Western Australia’s after-hours information, counselling and referral service for people in crisis or needing urgent help.